1. Information Collection
a. Voluntary Submission: Includes data users willingly provide, like names and email addresses.
b. Automated Collection: Through cookies or server logs, we may gather data such as IP addresses.
c. Transactional Data: Pertains to records of transactions users perform on the platform.
d. Communication: Data from user communications with Not A Concierge or other users.
2. Use of Data
a. Service Delivery: To enhance user experience, resolve technical issues, and ensure smooth platform operations.
b. Communication: Sending updates, promotional offers, and more.
c. Research: To refine platform features, using analytics and user feedback.
d. Legal Requirements: For compliance, legal disputes, or as required by the law.
3. Data Protection
a. Advanced Protocols: We employ end-to-end encryption and other state-of-the-art security measures.
b. Employee Access: Limited personnel have access to user data, under strict confidentiality.
c. Data Breach Protocols: In the event of a breach, affected users will be promptly informed, and corrective actions will be taken.
4. Third-Party Handling
a. Data Sharing: We might collaborate with third parties for service improvement but never sell user data.
b. Third-Party Services: Some services on our platform may be hosted by third parties, over which we don't have control.
a. Use: Cookies help in personalizing user experience and collecting usage stats.
b. Control: Users can manage, delete, or reject cookies through browser settings.
c. Third-Party Cookies: Some cookies might be placed by third-party services we use.
6. External Sites
Users are advised to exercise caution and review privacy policies of third-party sites linked on our platform.
7. Age Limit
Our platform is not intended for users under 18. We do not knowingly collect data from minors.
8. Updates & Changes
Privacy practices might evolve over time. This policy will be updated as required. Users are encouraged to regularly review.
9. Queries & Concerns
For inquiries about our privacy practices, users can contact us through the provided channels on our platform.